Legal

Terms of Use

Please carefully read the following Terms of Use before using the Murad.com website. Individuals must be 18 years of age or older to use this website and you warrant that you are 18 years of age or older. By accessing and/or using our website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you may not use this site. Murad, LLC reserves the right, at any time, to modify, alter or update these Terms of Use, and you agree to be bound by such modifications, alterations or updates.

Copyright

All content included in our website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Murad, LLC or its content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on Murad.com is also the exclusive property of Murad, LLC and protected by U.S. and international copyright laws. All software used on Murad.com is the property of Murad, LLC or its software suppliers and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of Murad.com for the sole purpose of placing an order with Murad.com or using the website as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of Murad.com is strictly prohibited.

Trademarks

All trademarks, logos, service marks and trade names on this website are proprietary to Murad, LLC or other respective owners that have granted Murad, LLC the right and license to use such intellectual property. Unauthorized use thereof, whether or not such use is tied to any commercial endeavors, is strictly prohibited.

Disclaimer

The information, services, products offered for sale and materials contained in and/or advertised on Murad.com, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MURAD, LLC AND ITS PARENT, SUBSIDIARIES, AGENTS, AFFILIATES, SUPPLIERS, SUCCESSORS AND ASSIGNS, AND THEIR RESPECTIVE DIRECTORS, MEMBERS, SHAREHOLDERS, OFFICERS, EMPLOYEES, AGENTS AND REPRESENTATIVES (COLLECTIVELY, THE “RELEASED PARTIES”) DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, Murad, LLC and its suppliers do not represent or warrant that the information accessible via Murad.com is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

Product Information

Most of the products displayed on our website are available in Murad-affiliated salons in the United States while supplies last. In some cases, merchandise displayed for sale on Murad.com may not be available in stores. The prices displayed on the website are quoted in U.S. dollars and are valid and effective only in the United States. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the website.

User's Testimonials

You will retain your ownership interest in all reviews, comments or other submissions (“User Materials”) that you provide to Murad, LLC on or about this site, or otherwise submitted in connection with your use of the website or Murad, LLC’s products or services. Notwithstanding the foregoing, you hereby grant to Murad, LLC and its agents, affiliates, suppliers, successors and assigns, a universal, non-exclusive, irrevocable, fully-paid and royalty-free, sublicensable and transferable license in perpetuity to use and/or edit all such User Materials in any manner and for any purpose.  All such User Materials are, and will be treated as, non-confidential and non-proprietary.  Murad, LLC may not be able to review all User Materials submitted and nothing herein requires Company to use, review or distribute User Materials provided by a user. You represent and warrant that prior to submission, you own the User Materials submitted by you, or that you otherwise have the right to grant use thereof as set forth in this section, and that the posting of said User Materials on this website does not violate the privacy rights, publicity rights, copyright, contract rights or any other rights of any person or entity. Further, by providing User Materials, each user and his/her respective heirs, hereby indemnify, discharge, release, and hold Murad, LLC, together with the Released Parties, harmless from any action and/or liability, in any form or manner, arising from any infringement of any third party’s rights, inclusive of attorneys’ fees and costs in connection to the User Materials.

Murad, LLC's Electronic Communications to You

You agree that Murad, LLC is authorized to transmit electronic mail to you for the purpose of informing you about your particular transaction, the Murad.com site or Murad, LLC's products or services, or for such other lawful purpose(s) as Murad, LLC deems appropriate.

Links to Other Web Sites

This website may contain links to websites other than our own. Murad, LLC does not assume any responsibility for those sites and provides those links solely for the convenience of our visitors. Murad, LLC does not control the content of these sites and takes no responsibility for their content, nor should it be implied that Murad, LLC endorses or otherwise recommends such sites or the products or services offered.

Limitation of Liability

IN NO EVENT SHALL MURAD, LLC OR ANY OF THE RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF MURAD, LLC OR THE RELEASED PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED ELSEWHERE IN THESE TERMS OF USE, THE RELEASED PARTIES’ LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR ACCESS TO AND USE OF THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Applicable Law

The Murad.com website is created and controlled by Murad, LLC in the State of California, U.S. As such, the laws of the State of California will govern these Terms of Use without giving effect to any principles of conflict of law.

Arbitration

Except to the extent pre-empted by federal or other applicable state law, the Terms shall be governed by the laws of the State of California, without giving effect to any conflict of law provisions thereof.  Users agree that all claims, disputes or controversies shall be resolved by final and binding arbitration in the County of Los Angeles, State of California.  You and Murad, LLC are agreeing to forego any rights to litigate claims in a court or before a jury or to participate in a class action or representative action with respect to a claim. Other rights that you would have if you went to court, such as access to discovery, may also be unavailable or may be limited in arbitration. This arbitration contract is made pursuant to a transaction in interstate commerce and its interpretation, application, enforcement and proceedings hereunder shall be governed by the federal arbitration act (“FAA”), and conducted by Judicial Arbitration and Mediation Services, Inc. (“JAMS”), in accordance with the JAMS arbitration rules. The tribunal will consist of one arbitrator. The prevailing party shall be entitled to an award of its reasonable attorneys’ fees and actual costs incurred in such action. The arbitrator shall be bound to apply and enforce the terms of the official rules and the arbitrator’s decision will be final, binding, and enforceable in a court of competent jurisdiction. Neither user nor Murad, LLC shall be entitled to join or consolidate claims in arbitration by or against other consumers or arbitrate any claim as a representative or member of a class.   

Further, in any such dispute, under no circumstances will users be permitted to obtain awards for and hereby waive all rights to claim punitive, incidental or consequential damages (including reasonable attorneys' fees and costs), other than actual out-of-pocket expenses and further waive all rights to have damages multiplied or increased. 

You may opt out of the arbitration provision contained in this agreement by notifying Murad, LLC in writing at customerservice@murad.com within 30 calendar days from the date of first use of the Site of your election to opt-out. 

Miscellaneous

If any of the provisions of these Terms are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited to the minimum extent necessary and replaced with a valid provision that best embodies these Terms.

Digital Millennium Copyright Act

Murad, LLC as an interactive service provider and is not liable for any and all claims resulting from the use of User Material.  Pursuant to the Digital Millennium Copyright Act, if a user feels unauthorized User Material has been posted on this website, please notify us by by email at customerservice@murad.com with the subject line stating “Copyright.”  The DMCA notice MUST include the following information: (i) a detailed description of the alleged infringement; (ii) the copyright owner’s name or who otherwise retains authorized use; (iii) the URL(s) where the alleged infringement can be located; (iv) a statement indicating your authorization to file a DMCA complaint; (v) how you may be contacted; and (vi) and the following statement: 

I have a good faith belief that use of the copyrighted material described above is not authorized by the copyright owner or its agent, nor is such use otherwise permissible under law.  I declare, under penalty of perjury, that the information presented herein is accurate, that I am authorized to represent the copyright holder, and I have a good faith belief that the use is infringing.