APPOINTMENTS
• For your enhanced comfort and relaxation please arrive 15 minutes prior to your scheduled appointment. To ensure that the right treatment is given, be prepared to answer some general questions regarding your personal skin care concerns, and medical conditions. Please note: the use of prescribed or over-the-counter exfoliants can be a contraindication to receiving some spa treatments.

• Late arrivals will limit the time of your service, thus lessening it’s effectiveness and your pleasure. Your treatment will end at the scheduled time to accommodate the next guest’s scheduled appointment. The full value of your treatment will apply.

• Cancellations without 24-hour notice and no show appointments are charged at full value.

PAYMENT
• We accept cash, checks, and Visa, MasterCard, and American Express credit cards. At the time of booking, a credit card number is required to secure your reservation; payment will not be processed until check out. All prices are subject to change without notice.

• Returns or exchanges are accepted when accompanied by a receipt. Purchases made with cash or check will be reimbursed within 10 days via a company check.

• Gift certificates can be used toward any service, product, or spa package offered in the spa; they are not redeemable for cash.

• Gratuities are never expected, but greatly appreciated.

ON YOUR VISIT
• Personal belongings are the full responsibility of the spa guest.

• To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while they are receiving services. Children under the age of 12 receiving services are to be accompanied by an adult.

• Parking is validated up to 90-minutes, and all day with the purchase of $300 or when a Spa Package is scheduled.

• As a courtesy to our other guests, we ask that you turn off your cell phones