Returns and Exchanges

If you purchased products from Murad directly, we offer a 60-day money back guarantee (from ship date) on all products except discontinued items, no questions asked.

We recommend that you send your return via UPS or insured Parcel Post for your protection and to insure prompt delivery. We're sorry, but return shipping fees are not refundable.

To return your products please send the unused portion or empty containers to:

Murad – Direct Returns
20540 Belshaw Avenue
Carson, CA 90746

Be sure to enclose a copy of your packing slip and the reason for your return. The estimated refund time is 10 to 15 business days from the receipt date.

If you purchased Murad products at a spa, salon or shop, please contact that store directly to inquire about their return policy.