Your Murad Account View Murad Shopping Cart/Checkout Contact Murad
Murad Where Skincare meets healthcare®
Murad Product Directory
Genetic Aging Skincare ProductsEnvironmental Aging Skincare ProductsHormonal Aging Skincare ProductsAcne Skincare ProductsSun Protection Skincare ProductsRedness and Sensitivity Skincare ProductsNormal and Combination Skincare ProductsMen's Shaving ProductsBody and Cellulite Skincare Products
Murad Customer Care Back to Customer Care

General Information / Privacy policy


About SSL Certificates

When you log on to the Murad.com, we respect your privacy. Murad uses the information you provide us to help personalize product information and offers. We only use your name and address information to mail you promotional items, news and offers. We will never give or sell your user information or email address to anyone without your consent.

Email privacy matters
We use your email address only to send you information and updates about Murad. On your registration form you may select whether or not you want to receive emails from us. You can unsubscribe at any time you wish to be taken off the Murad.com emailing list.

Cookies and your computer
Like most e-commerce websites, we use ‘cookie' technology. A cookie is a very small text file that a website can save onto your computer's hard disk to store your information and settings. When you log on, the cookie tells us whether you have visited us before or are a new visitor. It doesn't track any personal information, give us the means to contact you, extract information from your computer, or deliver viruses. Furthermore, your address or credit card information is never stored in a cookie. Cookies are simply the most efficient way for us to be able to offer you an enjoyable online shopping environment.

Disclosure of personal information
Any information you provide to us at this site when you establish or update an account, enter a contest, shop online or request information (i.e. name, address, email address, telephone number and credit card information), is maintained in private files on our secure Web server and our internal systems. This information is used to enable Murad.com to deliver services and information about our products to you.

To ensure compliance with federal law, Murad.com does not maintain information provided by children under the age of 16.

If you are visiting Murad.com from a location outside of the U.S., your connection will be through and to servers located in the U.S. Your orders placed through Murad.com will be accepted and fully processed in and shipped from the U.S. and all information you provide will be securely maintained in our Web server and internal systems located within the U.S.

Links
For your convenience, our Web site may contain links to other sites. Murad is not responsible for the privacy practices or the content of such Web sites.

Security
Murad.com believes in providing a safe and secure shopping experience for all of our clients. We provide stringent and effective security measures on our Web site.

It is our policy to never send private information, such as your credit card number, via email. In fact, this is a practice we recommend you adopt in all of your Internet activities.

We designed Murad.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Internet Explorer. This means you'll be unable to inadvertently place an order through an unsecured connection.

Third-Party Ad-Servers
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel .gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Back to Customer Care

Did you find what you were seeking?

This page was designed to be the quickest way to help you find answers.
However, if you require further assistance, we'll be delighted to help:

Talk to a Customer Care Representative
Monday-Tuesday, 6am-6pm PST,
Wednesday-Friday, 6am-5pm PST,
1-888-996-8723.

Chat with us (LIVE)
(During business hours)
If you have a question about an
order you have already placed,
you can check your order online.
Contact Customer Care and have
a response emailed to you.
Press Inquiry?
Contact Murad PR
Link exchange requests?
Contact our webmaster
Still not satisfied?
Contact our COO
About Murad, Inc.  |  Sign up for email  |  Customer Care  |  Catalog Request
Site Map  |  Salon Professional  |  Terms of Use  |  Privacy and Security  |  International | Skincare Blog
Skincare Glossary  |  Wrinkle Free Forever  |   Murad Acne Infomercial Testimonials
Acne Complex® Infomercial  |  Resurgence® Infomercial  |  Cellulite Treatment  |  Press Inquiries  |  Contact Us

Customer Service: 1-888-686-8723

Copyright © 1999 - Murad, Inc. ALL RIGHTS RESERVED.