General Information / Frequently asked questions

Murad does not test on animals with products or individual product ingredients.

Old name	New name
Acne Management Formula	Acne Spot Treatment
Acne Prone Skin Formula	Exfoliating Acne Treatment Gel
Acne Management Gel Moisturizer	Moisturizing Acne Treatment Gel
Age Proof Eye Crème SPF15	Essential-C Eye Cream SPF15
Eye Complex SPF8	Eye Treatment Complex SPF8
Skin Soothing Formula	Soothing Lip Therapy
Cellular Serum	Sensitive Skin Soothing Serum
Pomphenol™ Supplement	Pomphenol™ Sunguard Supplement
Combination Skin Formula	T-Zone Pore Refining Gel
Skin Smoothing Cream SPF8	Skin Smoothing Treatment SPF8

We apologize for discontinuing your favorite Murad product. Please keep in mind that when a product or shade is discontinued, it is not done impulsively, but by taking into account many factors. Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. Please email us with the name of your favorite product that has been discontinued and we will forward the information to all appropriate executives.

Looking for	We recommend
Age Proof Sunblock Stick SPF 30 for Lip and Eye	Waterproof Sunblock SPF 30 - long-lasting superior protection for your face
Body Perfecting Oil	Vitamin C Body Firming Cream - scientifically proven to increase body firmness up to 20% in just 10 minutes
Cellular Eye Gel	Moisture Silk Eye Gel - helps calm puffy eyes and smoothes the delicate skin around the eyes.
Clarifying Gel	Brightening Treatment SPF15 - this is a hydroquinone-free formula, which contains a powerful blend of four natural brightening ingredient, anti-oxidants, calming agents, and sunscreens to balance skin tone and prevent future damage.
EnergyLift Body Lotion	Vitamin C Body Firming Cream - scientifically proven to increase body firmness up to 20% in just 10 minutes
Exfoliating Body Cleansing Gel	Acne Body Wash - If you need daily exfoliation and have troubled skin AHA/BHA Cleanser - If you need just exfoliation to keep your skin smooth and healthy
Gentle Body Cleansing Gel	AHA/BHA Cleanser - wonderful for smoothing out the rough spots on your body. This gentle and efficient exfoliator works two ways. It contains salicylic, lactic and glycolic acids, which encourage clarity and brightness by dissolving skin cell buildup. It also contains Jojoba beads, which further polish and retexturize your skin.
Murasun Daily Sunblock Bronzer?	Self Tanner SPF 15 - gives your skin a natural healthy glow, without the streaking or the bad smell!
Oily Prone Formula	Combination Skin Treatment - This treatment will help refine the texture in your skin while balancing oily and dry zones and it feels very similar to the Oily Prone Formula
Perfecting Body Polish	AHA/BHA Cleanser - wonderful for smoothing out the rough spots on your body. This gentle and efficient exfoliator works two ways. It contains salicylic, lactic and glycolic acids, which encourage clarity and brightness by dissolving skin cell buildup. It also contains Jojoba beads, which further polish and retexturize your skin.
Protective Hand Cream SPF 15	Hydrating Sunscreen SPF 15 contains our patented Skin Repair System with Co-3™It has a moisturizing formula that strengthens skin's collagen as it helps treat, repair and prevent fine lines and wrinkles. It also contains Pomegranate and other powerful antioxidants along with broad-spectrum UVA/UVB sunscreens which prevent free radical damage.
Purifying Clay Mask	Clarifying Mask - also a clay-based mask with some added benefits. It helps remove impurities, it deep cleans pores, and it also helps soothe inflamed skin.
Sensitive Skin Formula Sensitive Skin Smoothing Cream	Skin Smoothing Treatment SPF8 - is an alpha-hydroxy based treatment that very gently exfoliates surface dead skin cells. It also features our patented Advanced Performance Complex™, which encourages cell renewal while reducing the appearance of fine lines and wrinkles, for a smooth polished finish.
Skin Smoothing Lotion	Intensive Body Smoothing Treatment - This product dissolves away dead skin cells (especially elbows and knees) and allows your skin to breathe and glow.
Total Body Hydrator	Vitamin C Body Firming Cream - scientifically proven to increase body firmness up to 20% in just 10 minutes.
Daily Renewal Antioxidant Supplements	Supplement pack - We recommend trying CitySkin Detox Supplements.
Gentle Eye Makeup Remover	We're sorry, this product has been discontinued.
Hair Renewal Complex	Dr. Murad has actually reformulated the hair care line to address problem hair where it starts, the scalps. We have included the email address for our distributor so that you may contact them at anytime for a salon near you. If you have any future questions about the Murad hair care line, please write to custservice@davexlabs.com or call our Customer Service Department at (310) 393-5227 x241 between 6am and 6pm, Pacific Standard Time, Monday through Friday. The web site for Dave X labs is http://www.davexlabs.com/.

To view the ingredients of any particular product, just click on the How to Use/Ingredients link located right above the size and price of the product. A pop up window will appear with all the ingredients listed and usage.

After you have found the perfect product, you can read the benefits and features by clicking on the Learn More icon.

We actually reformulated our hair care line in 2003 to improve our formulations to give you not only healthy hair but, a healthy scalp as well.
And we are happy to announce that we have a very special partnership with a company that now distributes our hair care products to fine salons and day spas. The hair care line is still the same high quality of product that Dr. Murad has formulated and carried in the past. We have included the email address for our distributor so that you may contact them at anytime for a salon near you. They would also love to hear any success stories you may have with the Murad hair care line.
If you have any future questions about the Murad hair care line, please write to custservice@davexlabs.com or call our Customer Service Department at (888) 996-8723 ext. 241 6am-5pm PST, Monday through Friday.

Murad Inc. is a dynamic, world renowned company dedicated to building beauty through health. As we grow, we do have positions to fill. Whatever the job, we look for those unique individuals who can be independent thinkers and team players at the same time. Murad's commitment to its employees is to provide them with the opportunity to grow, to work with dignity and respect, and to be rewarded where it is due.
Murad Human Resources department accepts resumes with cover letter (Word or Word Perfect formats only, please) in one of three ways.
Email
jobs@murad.com
Fax
(310) 726-3214
U.S. Mail, Federal Express, or courier
Murad Inc.
Attn: Human Resources
2121 Rosecrans Ave.,
5th floor
El Segundo, CA 90245

Our premiere location in Los Angeles, CA offers all of Dr. Murad's signature treatments and professional services. Learn More

Howard Murad, M.D. established his dermatology practice over thirty years ago. Dr. Murad is, and always has been, a physician who sees patients. Murad Medical Group’s highest priority is the overall health of those who come to us. Each patient is an individual who deserves to be treated with the best we have to offer.

My Internet Service Provider filters unwanted email and spam. Could these filters block email that I wish to receive?
Yes, they may. Spam filters can restrict wanted email as well as unwanted email. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to relax or remove the settings that filter or block email. Many email programs allow you to designate messages from Murad.com as legitimate email, ensuring that all future correspondence regarding your Murad.com order will be accepted.

Some helpful tips:

If you use AOL
1. Open the email message.
2. Click "Add to Address" icon.
3. The name and email address from email are pre-populated in the Add Contact
pop-up. Verify that the information in these fields is correct.
4. Click "Save."

If you use Yahoo
1. Open the email message
2. Click the "Add to Address Book" link on the far right.
3. The address will be automatically entered into your Yahoo! Address Book.

If you use Hotmail
1. Open the email message.
2. Click "Save Address(es)" at the top of the message header.

If you use MSN
1. Open the email message.
2. Click "Save Addresses" on the right.
3. Select the check box next to the address you want to save. You can also make changes to the contact information.
4. Click "Save."

Yes. Simply fill out the form and tell us a bit about your skin. You can expect your free samples and a catalog within 2-3 weeks.